Help Center

Simply enter your address in the search bar on our homepage. You can filter results by type (storage, parking, garage, etc.), size, price range, and location. Our platform will show you all available spaces in your area.

When booking a space, you'll need to provide your contact information, payment details, and the dates you need the space. Some hosts may also ask for additional information about what you're storing or parking.

You can cancel your booking through your account dashboard or by contacting our support team. Cancellation policies vary by host, but most require at least 24 hours notice. Check your booking details for specific cancellation terms.

If you encounter any issues, contact our 24/7 support team immediately. We're here to help resolve any problems and ensure you have a positive experience. All bookings include insurance coverage for added protection.

To become a host, click "Become a host" in the navigation menu. You'll need to create an account, verify your identity, and provide information about your space. Our team will review and approve your listing within 24 hours.

For renters, there are no additional fees beyond the space rental cost. For hosts, we take a 15% service fee from each booking, which covers insurance, customer support, payment processing, and platform maintenance.

Yes, we take security seriously. All personal and payment information is encrypted and stored securely. We never share your information with third parties without your consent, and all transactions are protected by our security measures.

You can reach our support team 24/7 through our live chat, email at support@24hrPark.com, or by calling our support line. We're here to help with any questions or issues you may have.